Privacy

Who processes the data

• Coral Team B.V., trading as HOFORA and established in the Netherlands.

What data we ask for

• For an order: name, email address, phone number, delivery address and — if you enter them — a separate billing address, company name and VAT number.
• For a question or dealer request: name, email address and what you write to us — plus the IP address and browser you send the form from, to recognise abuse.
• We do not ask for data we do not need, and we never ask for payment details by email.

When you visit the site

• Like any web server, ours records the time, the page, your IP address and your browser for every page requested. This is needed to run the site securely and to count visits; the legal basis is our legitimate interest. We keep these logs for at most 90 days and share them with no one.
• We use Google Analytics only if you consent. Google Ireland Limited then processes data about your visit on our behalf; the legal basis is your consent, which you can withdraw at any time on the cookies page. That data is kept for 14 months after your last visit.

What we use it for

• To fulfil your order and arrange delivery.
• To process your payment and send you the invoice.
• To answer your question.
• To meet statutory record-keeping obligations.

Who we share it with

• With the carrier, only what is needed to deliver: name, address and phone number.
• With the manufacturer, when an order ships directly from the production site.
• With Mollie Payments B.V., which processes your payment: the amount, the order number and whatever you enter on the payment page yourself.
• With the Dutch Land Registry (Kadaster, PDOK), only the postcode and house number, to fill in the street and town for you. Your name is not sent there.
• With the European Commission (VIES), only a business VAT number, to check that it is valid.
• With Google, only if you consent to Google Analytics.
• We do not sell your data and do not use it for advertising.

How long we keep it

• A paid order is kept in full on our server for 90 days — for delivery and any return — and after that only the order number and amounts remain. An unpaid order is deleted after 21 days, which is how long a bank transfer can still arrive; if the payment is still pending at that point, the order is deleted after 30 days at the latest.
• Invoices and the emails about an order are kept for 7 years, as Dutch tax law requires.
• Every six hours we make a backup of the data on our server, managed by HOFORA itself. An old backup is deleted after 7 days; invoices are kept there for 7 years as well.
• Questions and dealer requests are kept for up to two years after our last contact, so we can answer a follow-up; after that we delete them.
• Server logs for at most 90 days; Google Analytics data for 14 months after your last visit.

Your rights

• You can access, correct or delete your data.
• You can object to processing and request data portability.
• Send us a message through the contact page.
• If you disagree with how we handle your data, you can complain to the Dutch Data Protection Authority.

Who delivers

HOFORA is a brand of Coral Team B.V.

Version of 29 September 2026.