Terms and conditions

Who we are

• HOFORA is a brand of Coral Team B.V., established in the Netherlands.
• We sell modular greenhouses, wooden greenhouses and compact saunas directly to consumers and to business customers.
• The products are manufactured in Europe and delivered on pallets.

Ordering and prices

• An order for delivery within the Netherlands is completed with a payment through Mollie. The contract is formed once the payment has succeeded; you then receive a confirmation by email with the invoice.
• Prices on this site apply per configuration and include VAT and delivery within the Netherlands, except to the Wadden Islands.
• For delivery to the Wadden Islands and outside the Netherlands you request a quote. Within one working day you receive a price including delivery; the contract is only formed once you accept that quote.
• Obvious typing errors in price or specification are not binding on us.

Payment

• You pay in advance through Mollie Payments B.V. with iDEAL
• Wero, Bancontact, card, Pay by Bank or bank transfer. We never see your bank or card details.
• If you choose bank transfer, your order is processed once the amount has arrived.
• The invoice comes as a PDF with the confirmation. Ordering for a business? Enter the company name and VAT number at checkout; they appear on the invoice.

Delivery

• The stated lead time is an indication and starts after our order confirmation.
• We deliver on a pallet to the kerb. Moving it into the garden is up to you.
• The carrier contacts you in advance to agree a delivery slot.
• Your address must be reachable by lorry. Report any restrictions in advance.

Checking on delivery

• Check the pallet for visible damage before you sign, and note any damage on the delivery note.
• Report damage or missing parts preferably within two working days, with photographs, so we can still raise it with the carrier. Report any defect you discover later within two months of discovering it — the period the law gives you as a consumer.
• Business customers report visible transport damage and missing parts within two working days of delivery.
• Keep the packaging until you have finished assembly.

Assembly and base

• Our products ship as kits, with an assembly manual.
• A flat, level base is required. Foundations, paving and groundwork are not included in the delivery.
• Electrical connection of a sauna heater must be done by a certified electrician.
• We are not liable for damage caused by an unsuitable base or incorrect assembly.

Conformity and complaints

• You are entitled to a product that matches what you could reasonably expect under the agreement.
• If something does not work as it should, contact us. We first seek to repair or replace the affected part.
• Mandatory Dutch and European consumer law applies to consumer sales; these terms do not limit it.

Warranty

• We give a 2-year warranty against material defects on the frame of our greenhouses — tunnel greenhouses and wooden greenhouses — starting on the delivery date.
• The polycarbonate is not covered, and the warranty lapses if the greenhouse was not assembled according to the manual.
• This warranty comes on top of your statutory rights above and does not limit them.

Applicable law

• Dutch law applies to our agreements. If you live in another EU country, the mandatory consumer rules of that country continue to protect you as well.
• If we cannot resolve a dispute together, you may turn to the competent court.

Who delivers

HOFORA is a brand of Coral Team B.V.

Version of 29 September 2026.